The Mould & Damp Specialist Ltd
The Mould & Damp Specialist Ltd
The Mould & Damp Specialist Ltd
The Mould & Damp Specialist Ltd

What our customers say about us

Here`s what people are saying about The Mould & Damp Specialist Ltd.

" At Cinque Ports Lettings we consider it out responsibility to look after our clients biggest asset, their property, and also keep our tenants happy and healthy.

 

This can prove tricky when mould and damp rears its ugly head, however after speaking to Tanya about the issues with mould and damp we were reassured that we could tackle this problem and find a solution.

 

Tanya visited the property and took several readings on her damp/humidity meter.  She then sat down with the tenants and enquired about their lifestyle and how they "lived" day to day in the house.  Tanya was informative, educational, and funny in her presentation to the tenants, with out being judgemental she explained how slightly altering the way they lived could alter and help the amount of mould accumulating in the property.

 

Talking about Mould in properties can often feel like a blame game from the tenants point of view, when in fact we could all benefit from Tanya's advice on how to reduce the moisture in the air.  Having spoken to the tenants affected afterwards, they were extremely pleased with how and what Tanya had pointed out to them, and feel listened to, and are now excited to tackle the mould issue.

 

I have no hesitation in referring Tanya from Mouldanddamp.com to all my landlords, friends and family."

Beckie Cooper Cinque Ports Lettings

"I know we have yet to meet but I am most impressed with your report you did"

Stace & Co

"Dear Tanya,
Thanks for your recent visit.  It is so refreshing after 40 years to meet an expert who actually seems to know what they are doing.  Your bubbly personality conceals how very observant you are and the follow up report shows how careful you are in your considerations.  As you are such an excellent communicator we do not feel ‘judged’ and all the practical suggestions are appreciated, we have already moved heavy furniture away from radiators so the heat has a chance to circulate and created the through draft suggested - fortunate that the weather has been kind.
Thanks so much"

Email in February 4 months later: "did rearrange furniture a bit to partially reveal radiators and have been good on blue sky days ( when proverbial rain ceases) to create through draught from kitchen to roundal window. Do you know I think it has (already, with partially following the plan due to hospital visits) made a little difference for the better and we are grateful. Hope all is well with you and will stay in touch".

VandMF Oast House in Sussex

About the Mould Tutor Training® "I found the equipment, dewpoint training, how to reduce it and case study most useful.  The tutor was 'very engaging & passionate, useful knowledge gained - thank you!"

C. Environmental Health Officer (EHO) Rother District Council

Recent Mould Tutor® Training for a local authority, delegates liked the:

"Interaction

Bubbly, fun, knowledge of tutor

Communication of practical solutions

Customer focused friendly approach,

Straight forward, quick and bitesize

Case studies

Gaining more understanding"

A Borough Council Repairs Department.

"Informative. Great examples at approaching tenants with feedback/advice."

M.D. TCHG

Please see our 5* reviews on Facebook

We are qualified damp surveyors.

Instructing us means you get an impartial report about the dampness in your home from a C.S.R.T. qualified damp surveyor. We are also experienced in diagnosing building repairs, and understand a wide range of housing needs. 

For social landlords we cover London & The Home Counties. 

For private homes we cover the Hastings area.

Enquiry@MouldandDamp.com

01892 711100

 

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© Tanya Eldridge (Richards) 2013 2014 2015 2016 2017 at The Mould Damp Specialist Ltd. Banner photographs of Tanya Eldridge Roman at www.photoartstudio.co.uk and Mike Meekin. Registered office 93 Bohemia Road, Hastings